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Responsible Gambling
Your wellbeing comes first
Need help now?
📞 0808 8020 133
National Gambling Helpline
Free, confidential, 24/7

📋 Our position

TrackLab exists to help people make more informed decisions about horse racing. We believe data-driven analysis is better than guesswork. But we also believe that no score, no matter how high, is a reason to bet more than you can afford.

We don't encourage you to bet. We don't celebrate betting. We provide information. What you do with it is your choice — and we want that choice to be a calm, informed one, not an impulsive one.

If you're using TrackLab and it feels stressful rather than enjoyable, that's a signal worth paying attention to.

🤝 Get support

If gambling is causing you worry — about money, relationships, mood, or anything else — these organisations provide free, confidential support. You don't need to be in crisis to reach out.

BeGambleAware
The UK's leading provider of information and support for people affected by gambling. Offers advice, self-assessment tools, and can connect you with free treatment.
Free
National Gambling Helpline
Free, confidential telephone support available 24 hours a day, 7 days a week. Talk to someone who understands. Operated by GamCare.
24/7
GamCare
Provides counselling, advice, and practical help for anyone affected by gambling — including friends and family. Free online chat and face-to-face support available.
Free
GAMSTOP
A free self-exclusion service. Register and you'll be blocked from all UK-licensed gambling websites for a period of your choosing (6 months, 1 year, or 5 years). It covers online only — not betting shops.
Free
Gambling Therapy
International support service offering free online counselling, forums, and a self-help app. Available in multiple languages.
Free

⚠️ Warning signs

Gambling problems often develop gradually. These are some signs that betting may be becoming unhealthy. Being honest with yourself about them is the first step.

💸 Betting more than you planned to, or more than you can afford
🔄 Chasing losses — betting more to try to win back money you've lost
🤫 Hiding how much you're betting from people close to you
😰 Feeling anxious, irritable, or restless when you're not betting
💳 Borrowing money or using savings to fund betting
Spending more time thinking about betting than you'd like
🚫 Finding it hard to stop or take a break even when you want to
😔 Betting to escape stress, boredom, or difficult feelings
If any of these feel familiar
That doesn't make you a bad person. It makes you human. Gambling is designed to be compelling, and it's easy for anyone to slip into patterns that aren't healthy. The important thing is recognising it. The National Gambling Helpline (0808 8020 133) is free, confidential, and available 24/7.

🛡 Staying in control

Most people who bet do so without problems. Here are some straightforward habits that help keep it that way:

💰 Set a budget
Decide how much you're willing to lose before you start. Treat it like entertainment spending — once it's gone, stop.
⏰ Set a time limit
It's easy to lose track of time when you're engaged. Decide in advance how long you'll spend looking at races.
🚫 Never chase losses
If you lose, resist the urge to bet again to win it back. Chasing losses is the single biggest predictor of gambling problems.
🍺 Don't bet when emotional
Avoid betting when you're drunk, stressed, upset, or making impulsive decisions. If it doesn't feel calm, step away.
📊 Remember the maths
Even TrackLab's best picks lose more often than they win. A 30% win rate means 70% of the time, the bet loses. That's normal.
🗓 Take regular breaks
Step away from racing for days or weeks at a time. If the thought of not betting feels uncomfortable, that's a signal.

🔧 Tools your bookmaker offers

All UK-licensed bookmakers are required to offer tools to help you stay in control. These are built into your account — use them.

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Deposit limits
Set a maximum amount you can deposit per day, week, or month. Once you hit the limit, you can't add more money until the period resets. This is the single most useful tool available.
Time-outs
Temporarily lock yourself out of your account for a set period — usually 24 hours, 7 days, or 30 days. No betting possible during this time.
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Reality checks
Set a timer that reminds you how long you've been logged in and how much you've spent. A useful nudge when you lose track of time.
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Marketing opt-out
You can opt out of all promotional emails, texts, and push notifications from your bookmaker. If offers are tempting you to bet when you don't want to, turn them off.
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Account activity history
Review your full betting history, deposits, and withdrawals at any time. Looking at the actual numbers — rather than what you think you've spent — can be a reality check in itself.

🚪 Self-exclusion

If you want to stop gambling entirely, self-exclusion is the strongest step you can take. There are two types:

GAMSTOP — blocks all UK gambling websites
GAMSTOP is a free service that lets you exclude yourself from all UK-licensed online gambling sites. You choose the period: 6 months, 1 year, or 5 years. Once registered, you cannot access any UK-licensed gambling website for the duration — and you cannot reverse it early. This is by design. It covers all online gambling, not just betting. It does not cover physical betting shops.
Individual bookmaker self-exclusion
You can also self-exclude from a specific bookmaker through their website or customer service. This is useful if you only bet with one bookmaker and don't want to block all sites. The bookmaker is legally required to honour your request and prevent you from gambling with them for the exclusion period.

Self-exclusion is not something to be embarrassed about. It's a practical tool used by thousands of people. It removes the decision in the moment — and that's often exactly what's needed.

🔞 Young people

You must be 18 or over to gamble in the UK
This is the law. All UK-licensed bookmakers verify your age before you can deposit money or place a bet. It is illegal for anyone under 18 to gamble, and it is illegal for anyone to help a person under 18 to gamble.

While TrackLab's content (scores, stats, race information) is available to view without an account, the platform is designed for adults who choose to bet. If you're under 18, please do not use this site to inform betting decisions.

If you're a parent or guardian concerned about a young person's interest in gambling, the following resources may help:

GamCare — Young People's Support
Specialist support for young people affected by gambling, whether their own or someone else's in their family.
Childline
Free, confidential support for anyone under 19. Available by phone, online chat, or email.